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DESIGN × ENGINEERING / COIAI

From everyday challenges to new experiences.

Your development partner across design and technology. From systems that run your operations and AI that uses internal knowledge to web, apps, and XR that reach people, we connect understanding the problem with delivering something useful.

01 / SERVICES

Start with what you want to make possible.

Improve operations, use internal knowledge, or launch a new service. We combine the disciplines each goal needs, connecting ideas with implementation and improvement.

01 / Discovery / custom development / migration

Core & business systems

Connect operations. Prepare for change.

Understand fragmented information and business-specific rules. Analyze existing assets, then design, build, and migrate priority workflows in stages.

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02 / Hardware / internal RAG / operations and training

On-premise AI

Put internal knowledge to work.

Build private AI with permission-aware retrieval. Support spans hardware and model selection, document management, performance validation, and staff education.

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03 / UI/UX / web / mobile and desktop

Web & applications

Make every interaction useful.

Connect product concepts, information architecture, and UI/UX with web, mobile, and desktop implementation. Design for the people using and maintaining the product.

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04 / AR / VR / 3D content

XR, AR & spatial experiences

Let people experience the idea.

From true-scale furniture AR to location-based VR and 3D content, design around the setting, device, and the way people move through an experience.

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Furniture AR / Location-based VR

02 / OUR APPROACH

Understand the work. Build for continued use.

From observation to insight, from insight to value. We take time to understand the context and make the reasons behind design and engineering decisions clear.

Connect the user’s perspective with engineering and operations.

Find the reason to build in the workplace

Look beyond requested features to how people actually work. Understanding the surrounding processes helps identify the problem and establish useful priorities.

Connect design and engineering

Interface decisions connect to data, logic, and operations. Engineers speak directly with the people involved and consider usability alongside technical feasibility.

Review working software as you go

Prototypes and focused increments reveal misunderstandings early. When needs change, assess the impact and agree what should happen next.

Prepare for continued use

Consider migration, onboarding, operating guides, and the division of maintenance and improvement work. Leave people equipped to make the next decision.

03 / IN PRACTICE

From discovery to operation in real engagements.

A core system rebuild and a deployed internal AI environment. Explore the actual scope of our work and the current stage of each engagement.

Selected and in delivery

Core systems that reflect real operations

We are analyzing a complex legacy environment and rebuilding it in stages without losing the business rules accumulated over years of operation.

Deployed in a live environment

Private AI that stays inside the organization

We built an environment that searches internal documents without sending them to an external service and respects each user's access permissions.

Client identities and engagement-specific figures are withheld. The core system is in development; the AI environment is deployed. Unmeasured improvements are not presented as outcomes.

04 / SELECTED WORK

Interfaces, applications, and spatial experiences.

UI design, internal applications, brand identity, and VR content. Commissioned work and our own products are identified with the contribution we made.

moneychat UI Design

Commissioned work / UI/UX Design

moneychat UI Design

Concept design and information architecture for "moneychat", a financial learning service by Steins Inc.

Related website ↗

In-house App Development

Commissioned work / Enterprise App

In-house App Development

Internal application for Big Field Inc. Allows easy creation of product samples during product planning.

Related website ↗

macOS App Customizer

Own product / Desktop App

macOS App Customizer

Released "Folder Icon Customizer", an app for macOS.

Product page ↗

chance Inc. Logo Design

Commissioned work / Branding

chance Inc. Logo Design

Designed corporate identity for chance Inc., a multifaceted healthcare provider.

Related website ↗

Mori no Glass Kan VR

Commissioned work / VR / 3D

Mori no Glass Kan VR

Architectural modeling of Shuri Castle and character creation/modeling of "Majimun".

05 / PROCESS

Agree what to build and how to get there.

The process fits the project’s scale and starting point. Each stage produces something to review and information for the next decision.

01

Discuss and clarify

Understand the problem, users, existing systems, and timing. Identify what needs investigation.

Problem statement and discovery scope

02

Investigate and design

Assess business and technical constraints, prototype interfaces, and clarify scope and costs.

Design, prototype, and proposal

03

Build and validate

Develop priority areas and verify them through reviews and tests grounded in real workflows.

Working software and test results

04

Launch and improve

Support migration, onboarding, and operational handover. Agree maintenance and improvement scope.

Operating guides and improvement plan

06 / PEOPLE & COMPANY

Talk with the people who build.

Akira Hattori, development lead

PEOPLE / DEVELOPMENT

Akira Hattori / Development lead

Working across UI/UX, web, applications, and XR to connect the experience people use with the systems behind it.

Company and team →

COIAI INC. / TOKYO

From observation to insight. From insight to value.

Based in Nerima, Tokyo, coiai values work that is thoughtfully designed and functions reliably. We learn the industry and workflows behind each project and carry that understanding through discovery, design, implementation, and operations.

Tokyo Open Data Hackathon award photograph

AWARD / 2024

Tokyo Open Data Hackathon

Vice Governor's Award Winner

Participated in the 2024 Tokyo Open Data Hackathon, which had approximately 1,000 participants. Our team, "Hacking the Debt," was selected as one of the top 30 finalists and received this award.

Clients and partners

Align株式会社株式会社chance.株式会社シュタインズCANTOP東京合同会社

07 / INSIGHTS

Perspectives from ongoing work.

Podcast

Conversations about making products and building a business.

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Before you get in touch

Can we enquire before requirements are final?

Yes. We start with your current challenges and desired outcome, then identify research and priorities. Any paid investigation or development is scoped and quoted before proceeding.

Can we request design or development separately?

Yes. We review your team, available materials, and the stages you need, then propose clear responsibilities and deliverables.

What determines budget and timing?

Beyond functionality, the state of existing documentation, integrations, migration data, validation, and support all matter. We discuss priorities and consider a phased approach.

LET’S TALK

You do not need a finished brief.

Tell us what is difficult today and what you want to make possible. We can start by clarifying the scope, constraints, and practical next steps together.

Enquiry → review and reply → discovery conversation → proposed next steps. Research and development costs are proposed after clarifying the scope.